When will my order arrive?

Once shipped, delivery times may vary by destination. We currently offer Advanced Shipping only, with the following estimated delivery times after processing and shipment:

• Contiguous U.S.: Typically arrives within 6–13 business days
• United Kingdom: Typically arrives within 4–6 business days

Delivery times are estimates and may vary due to customs clearance, carrier operations, or other external factors.

When will my order ship?

Depending on the product and lens type, it typically takes 3–7 business days to process your order and create the perfect pair of glasses for you. For full details, please visit our Shipping Policy.

What are Custom Glasses?

XCombo Custom Glasses, also known as Combo Glasses, combine versatility, style, and convenience in a single pair. Each set includes 1 Base Frame with your prescription lenses installed and 1 interchangeable Top Frame to create your initial look. You can add more Top Frames over time to effortlessly refresh your style without replacing your lenses. Many customers start with one set and gradually expand their collection, enjoying endless style possibilities with just one prescription.

What are Top Frames?

Top Frames, also called toppers or external frames, are lightweight plastic add-ons without lenses. They snap onto the outside of base frames, letting you change the look of your glasses instantly.

What are Base Frames?

Base Frames are the core frames with lenses. They feature lightweight yet strong metal fronts and temples, adjustable nose pads, and acetate temple tips. Each base frame can pair with hundreds of top frames.