Frequently Asked Questions

Why choose XCombo instead of buying multiple pairs of glasses?

Instead of buying several complete pairs of glasses, you only need one Base Frame and a set of...

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Can I wear XCombo every day?

Absolutely. XCombo Base Frames are designed for everyday comfort, while Eyewear Toppers (Top Frames) let you refresh your...

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How many styles can I create?

As many as you like. One Base Frame can be paired with multiple Eyewear Toppers (Top Frames), allowing...

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Are Eyewear Toppers Secure?

Yes. Unlike magnetic attachments, XCombo Eyewear Toppers (Top Frames) use a precision snap-fit design that locks firmly onto...

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Can I use prescription lenses?

Yes. Your prescription lenses are fitted into the XCombo Base Frame, including single vision, progressive, bifocal, reading lenses,...

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Do I need to buy a Base Frame first?

Yes. Eyewear Toppers (Top Frames) are designed to work with a compatible XCombo Base Frame. Once you own...

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How do Eyewear Toppers work?

Eyewear Toppers (Top Frames) feature a precision snap-fit design that securely connects to compatible Base Frames. Simply snap...

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What is XCombo?

XCombo is an interchangeable eyewear system that lets you change the look of your glasses in seconds. Simply...

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How to install and remove the Top Frame

Once you receive your order, please take a moment to view the video at the link below, which...

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Why hasn’t my tracking updated after several days?

It’s normal for tracking to take a few days to update after shipment.Our products are shipped from overseas....

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How do I select the toppers and frames for Glasses Bundle Sets?

Dear customer, thank you for your order.You have purchased the 1 base + 3 or 5 toppers combination.Here...

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How do I order a Glasses Bundle Set ?

Ordering a bundle is simple:Browse the "Glasses Bundles" collection and choose your preferred bundle setSelect your base frame...

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What are Glasses Bundle Sets?

XCombo glasses are designed with a modular system that lets you switch your look instantly using interchangeable toppers.To...

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When will my order arrive?

Once shipped, delivery times may vary by destination. We currently offer Advanced Shipping only, with the following estimated...

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When will my order ship?

Depending on the product and lens type, it typically takes 3–7 business days to process your order and...

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What are Custom Glasses?

XCombo Custom Glasses, also known as Combo Glasses, combine versatility, style, and convenience in a single pair. Each...

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What are Top Frames?

Top Frames, also called toppers or external frames, are lightweight plastic add-ons without lenses. They snap onto the...

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What are Base Frames?

Base Frames are the core frames with lenses. They feature lightweight yet strong metal fronts and temples, adjustable...

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Further Questions?

Take a look through our FAQs, and if you don't find what you're looking for, feel free to reach out to our support team for further assistance. Happy browsing!


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