Frequently Asked Questions
How can I place an order online?
Please visit How to Buy Prescription Glasses Online on XCombo for a step-by-step guide on...
Do I have to pay for return shipping?
Yes, return shipping is the customer’s responsibility unless the item is defective or incorrect.
When will my credit card be charged for my order?
Your credit card will be charged once your order is confirmed.
Is it safe to enter my credit card information on your website?
Yes. Our website employs industry-standard SSL encryption and rigorous security protocols to ensure that all payment and personal...
Can I track my order?
Yes. Once shipped, you’ll receive a tracking number to follow your order.
What payment methods do you accept?
We accept Credit/Debit Cards, Goolge Pay, Apply Pay and PayPal.