How can I place an order online?
Please visit How to Buy Prescription Glasses Online on XCombo for a step-by-step guide on...
Do I have to pay for return shipping?
Yes, return shipping is the customer’s responsibility unless the item is defective or incorrect.
When will my credit card be charged for my order?
Your credit card will be charged once your order is confirmed.
Is it safe to enter my credit card information on your website?
Yes. Our website employs industry-standard SSL encryption and rigorous security protocols to ensure that all payment and personal...
What is your return policy?
Merchandise that is unworn and in its original packaging can be returned within 30 days, with the packing...
Can I track my order?
Yes. Once shipped, you’ll receive a tracking number to follow your order.
What payment methods do you accept?
We accept credit/debit cards and PayPal, with more options coming soon.
